ExecuteQuery Failed Error Code 6

Forum|Forum|3 years ago
October 11, 2022
3 replies
485 views

Hi,
Our company changed name and therefore our email addresses and logins changed too. Since then I am unable to use Indesign and keep getting the attached error message. We work with Creative Cloud.

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Correct answer A Writer

Problems solved. It was an update that did not want to update properly and our IT helped me. I can't explain more. I don't really speak tech.

A

A WriterAuthorCorrect answer

Participant

Problems solved. It was an update that did not want to update properly and our IT helped me. I can't explain more. I don't really speak tech.

___Dom___

Community Manager

I suggest logging out and removing the credentials as shown in the third section of the following document, then logging in to Creative Cloud Desktop once again:

https://helpx.adobe.com/download-install/kb/adobe-license-issues-keychain-credential-mgr.html

What kind of licenses do you use on the machine(s) and how many are affected?