ExecuteQuery Failed Error Code 6

[A Writer]

Hi, 
Our company changed name and therefore our email addresses and logins changed too. Since then I am unable to use Indesign and keep getting the attached error message. We work with Creative Cloud.

[jane-e]

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@A Writer wrote:

Our company changed name and therefore our email addresses and logins changed too.

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Your screenshot shows "Enterprise", so I'll move your post to Enterprise and Teams.

Jane

[___Dom___]

I suggest logging out and removing the credentials as shown in the third section of the following document, then logging in to Creative Cloud Desktop once again:

https://helpx.adobe.com/download-install/kb/adobe-license-issues-keychain-credential-mgr.html

What kind of licenses do you use on the machine(s) and how many are affected?

[A Writer · Accepted solution]

Problems solved. It was an update that did not want to update properly and our IT helped me. I can't explain more. I don't really speak tech.