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False trial period notification although I am part of a Teams license

New Here ,
Jun 05, 2023 Jun 05, 2023

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Hi!

I was part of a Teams license by my company which has been terminated, but as the person responsible for this somehow overlooked that I need the license, we have decided to create a completely new Teams license for me. In the meantime I set up a 7-day-trial with my own PayPal account, but the same work email.

 

The new Teams license has been created last week by me so I am the admin and I have canceled the 7-day-trial successfully, but I still get the notification in InDesign etc. that I am still in the trial period and that it expires in two days. When I look into my account I see the Adobe for Teams license though that is assigned to me, so I don't get it why I still get the notification...

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Licensing , Manage account , Teams

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Community Expert ,
Jun 05, 2023 Jun 05, 2023

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sign out and then back into your cc desktop app and select the correct (i assume business) profile.

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