File Sharing & Adobe Cloud Storage

Question

How can we disable the ability for users to share files in Acrobat and Reader (thereby creating a copy of the file in Adobe's cloud storage-which is the actual issue)?

SuJoshi · Accepted Answer

OK...How do we prevent users from having access to Adobe Cloud Services with our VIP Teams license?@Steven22927867o0to This can be achieved through some complicated process.1. For creative cloud users, you can create a managed package from the Adobe admin console and turn off the file sync option. https://helpx.adobe.com/in/enterprise/using/create-nul-packages.html2. Block the following website in your firewall: acrobat.adobe.com, lightroom.adobe.com, and assets.adobe.com3. For Acrobat users, you can create a separate package/installer using the customization wizard and block the online services.https://www.adobe.com/devnet-docs/acrobatetk/tools/Wizard/index.html Note: this will work effectively within the organization's device and network. As they use the named user license, they can still access the account outside the organization and upload/sync the files.

SuJoshi · Answer

@Steven22927867o0to If you are using the Enterprise license, the PDF services can be disabled from the Product Profile settings in the admin console which will restrict the users to access any cloud services.

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