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September 18, 2023
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Firefly indemnity for Enterprise Customers - For weeks I try to get an answer

  • September 18, 2023
  • 4 respostas
  • 1816 Visualizações

In the last weeks I have written many mails to different email addresses of Adobe, but not even received a reply. I hope Adobe will now answer my question here.

 

In short, I would like to know if there is a way for sole proprietors to obtain the indemnity for Firefly?

 

Ultimately, this leads me to the question of whether you are allowed to book the Creative Cloud for enterprise plan as a sole proprietor. I have received conflicting statements from Adobe about this:

At one point I was told it was no problem to book the enterprise plan as a sole proprietor. Elsewhere, I was told that the Creative Cloud for enterprise plan could only be booked if the company had at least ten employees.

 

My question relates specifically to the German market (sole proprietor = Einzelunternehmer/Kleinunternehmer).

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Melhor resposta por iCharles

Hi @29070376 ,

 

For more information about Firefly indemnification, please go through this document.

 

4 Respostas

iCharlesResposta
Legend
September 25, 2023

Hi @29070376 ,

 

For more information about Firefly indemnification, please go through this document.

 

September 27, 2023

Hi @iCharles,

thanks for your help 🙂

Meanwhile I also found pages in the Help Center which state that you can buy a single enterprise license:

https://helpx.adobe.com/enterprise/vip/vip-overview.html

https://helpx.adobe.com/enterprise/vip/vip-select.html

Legend
September 28, 2023

Hi @29070376 ,

 

To know about licenses for Enterprise and team plans, you can request a consultation by clicking here.

September 21, 2023

Could Adobe please help here?

September 20, 2023

Can someone from Adobe please clarify this?

kglad
Community Expert
Community Expert
September 18, 2023

yes, sole proprietors can use an enterprise plan, https://www.adobe.com/creativecloud/business/enterprise/solution.html

 

and you can ask about indemnnification, but i suspect you won't get whatever you're seeking.

September 18, 2023

Hey kglad,

many thanks for your answer 🙂

Just one question: Are you an Adobe employee? It would be important to me to get an official answer from Adobe on that.

But thanks again!

The indemnification for copyright claims on Firefly outputs is something Adobe officially announced (for enterprise customers). See the points 9 - 14 in the following PDF:

https://www.adobe.com/content/dam/dx/us/en/products/sensei/sensei-genai/firefly-enterprise/Firefly_Legal_FAQs_Enterprise_Customers.pdf

For example, linked from the following page:

https://www.adobe.com/sensei/generative-ai/firefly/enterprise.html

kglad
Community Expert
Community Expert
September 18, 2023

no, i'm not an employee. i gave you a link to adobe support (among other things).