FortiClient VPN Client login blocked by Creative Cloud certificates
- March 29, 2024
- 5 replies
- 3399 views
This is more of an FYI than a support request, however I think it's important that the community & Adobe is aware of this.
We're piloting FortiNet's VPN client and came across a couple test users who were unable to login to VPN for an unknown reason. After days of trial and error, we discovered that the culprit were certificates installed by Creative Cloud to 'Current User\Personal\Certificates' were for some reason blocking part of the VPN login process. (We're using SAML/SSO via Entra Enterprise App.) After deleting the certificates login was successful.
We've submitted a request to FortiNet to have them try to code this out. Adobe, if you're listening, be aware that these certificates are blocking the use of FortiClients current version (7.2.4).
Thanks!
