• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

'Get Link' button not working (sharing restrictions in place)

New Here ,
Sep 06, 2023 Sep 06, 2023

Copy link to clipboard

Copied

Hello, as part of my job I need to share draft documents with engineers and SMEs to gather vital feedback. My peers all have the ability to click "Get Link" and share their PDFs effortlessly with our organization. However, when I click the "Get Link" button in my PDFs, instead of a link, I get an error message saying my 'file can't be sent because my organization has sharing restrictions in place'. (screenshot attached)

 

I've asked people throughout my organization's IT team, and I've also escalated this to Adobe help, and *nobody* has been able to tell me who has the power to change this setting. It's incredibly tedious to have to ask my co-workers to generate links for me every time I want a document reviewed. Any help here would be GREATLY appreciated! 

Views

337

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Sep 13, 2023 Sep 13, 2023

Hi @JLando64 this is controlled by your admin in the Adobe Enterprise Dashboard.

https://helpx.adobe.com/enterprise/using/sharing-restrictions.html

 

Votes

Translate

Translate
Community Expert ,
Sep 13, 2023 Sep 13, 2023

Copy link to clipboard

Copied

your admin should fix this or, if they need help, they should contact adobe support.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 13, 2023 Sep 13, 2023

Copy link to clipboard

Copied

LATEST

Hi @JLando64 this is controlled by your admin in the Adobe Enterprise Dashboard.

https://helpx.adobe.com/enterprise/using/sharing-restrictions.html

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines