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Grant Admin's Ability to opt out of email from notifications@adobe.com

New Here ,
Aug 22, 2023 Aug 22, 2023

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We have around 12 admin's for various reasons and departments. Only 5 of those actually need an email notification when someone is requesting access. I was infomred there is no way for admins to limit notifications or shut them off. I am requesting at a very basic level the ability for admins to shut notifiactions from anotifications@adobe.com off. A higher level select which notifications they receive, software, access requests, feature changes, student requests, employee requests etc... 

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Community Expert ,
Aug 23, 2023 Aug 23, 2023

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@ambers94126739 cant this be managed with your email application and a simple rule to move emails from that address directly to the trash?

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New Here ,
Aug 25, 2023 Aug 25, 2023

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That solution would not really work.  We have admin roles assigned to different users for different purposes. For the admin that only needs tickets on let’s say employees they are being completely spammed with all other notifications ex-students etc.. Which is why I mentioned at a higher level it would be nice to select what you need notified about…( software, access requests, feature changes, student requests, employee requests etc... ) blocking notifications@adobe.com via rule is to broad. 

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Adobe Employee ,
Sep 20, 2023 Sep 20, 2023

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The email notifications are generally sent to the system admins about the product request. You can assign the other admin roles, like Support Admin, Product Admin, etc., to those users who are only managing the product assignment or support tickets. Here is the help document for more details: https://helpx.adobe.com/enterprise/using/admin-roles.html

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