HELP! Apps have suddenly disappeared from my CCE membership

[Charlotte VJ.]

Hi,

In September 2022, I purchased a 1-year Adobe subscription through my college. They offer official licensces for Adobe for students, so it was an actual legit membership/subsciption plan. However, suddenly today, my account says I no longer have access to Photoshop, Indesign, Illustrator, etc. and that I can start a free trial. The apps have also disappeared from what's included in my subscription plan on the apps page, even though they used to be in there.

I already logged in again several times to see if that would make a difference, but it does not. What do I do to access these apps again with my subscription? Thank you in advance!

[kglad]

contact your admin.

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

<"moved from using the community bugs">

[Matthias288656631kyf]

Wat is er allemaal aan het gebeuren met mijn gsm

[kglad]

?