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Participant
November 3, 2021
Question

HELP : how to terminate a subscription to InDesign ?

  • November 3, 2021
  • 1 reply
  • 161 views

Hi,

We are a small business and we have subscribed to the InDesign product via Adobe Cloud. I would like to terminate the subscription but :

- I dont find any clear termination button on the Admin Console interface (only add licences, add users, etc.). We are supposed to be in the period where we are allowed to terminate the subscription (until 3rd of December).

- No contact is given to the support to help (We are located in France and the given French tel number is false!)

 

What is this scam ? Anyone to help me ? Thank you very much.

Best,

Chris

This topic has been closed for replies.

1 reply

Bani Verma
Legend
November 8, 2021

Hi Chris,

 

Please use the support tab in the Adobe Admin console to open a case or start a chat with the support team for help regarding cancellation. 

Hope this helps.