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Help me

New Here ,
Mar 02, 2021 Mar 02, 2021

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Hello. I wanted to ask a question. Is it possible, if the payment went through, to cancel the subscription and return the money? I ask you to answer faster. my payment went through less than 24 hours ago, but the payment went through automatic and I did not want to pay. help me please.

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Adobe Employee , Mar 03, 2021 Mar 03, 2021

Hi there, 

 

Sorry to see you go, I have reviewed your Adobe ID(email) you have utilized to post here and found that you have already cancelled your Adobe Premiere Pro subscription. 

For future reference, you can follow the steps mentioned here for self-cancellation: https://helpx.adobe.com/manage-account/using/cancel-subscription.html 

Do read: "Adobe Subscription and Cancellation Terms"

 

Have a nice day. 

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Adobe Employee ,
Mar 03, 2021 Mar 03, 2021

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Hi there, 

 

Sorry to see you go, I have reviewed your Adobe ID(email) you have utilized to post here and found that you have already cancelled your Adobe Premiere Pro subscription. 

For future reference, you can follow the steps mentioned here for self-cancellation: https://helpx.adobe.com/manage-account/using/cancel-subscription.html 

Do read: "Adobe Subscription and Cancellation Terms"

 

Have a nice day. 

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