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February 25, 2024
Question

How can I delete my account?

  • February 25, 2024
  • 3 replies
  • 336 views

I have unused organization that I can't remove, with that I can delete my account.

You request to PAY FOR NEW SUBSCRIPTION, to contact someone TO DELETE MY ACCOUNT. What the hell is that?! That's exaclty the thing I want to get out of adobe crap. 

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3 replies

Ashish_Harrison
Adobe Employee
Adobe Employee
March 1, 2024
Legend
February 27, 2024

Hi @35671056 ,

 

I reviewed your account and found out that you were able to reach out to support, and the team is currently working on your case. Please let us know if you need any further assistance.

 

 

February 25, 2024

All the assistance I receive from support is simply directing me to read documentation about leaving the organization. However, this is something I can't do, as I am the sole owner of it. I'm unable to transfer ownership or delete it, which also means I can't delete my account. Adobe, surely you can provide better support than this.