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how do creative cloud apps get installed without asking for administrator?

Community Beginner ,
Mar 26, 2014 Mar 26, 2014

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The title says it all but I'll reiterate. How do CC apps downloaded with the Creative Cloud desktop app get installed without asking for administrator user/password? Its the sam on both Mac and Windows and I don't understand how its doing it. This seems like a security hole to me.

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Adobe Employee ,
Mar 26, 2014 Mar 26, 2014

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JscottCMD are you installing the Adobe Creative applications with a Creative Cloud Individual subscription?  If so please see Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html for information on how to install the applications and updates included with your membership.

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Community Beginner ,
Mar 26, 2014 Mar 26, 2014

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Hi Jeff,

No this a CC for teams subscription. I noticed today while installing apps via the CC desktop app on Windows 8.1 that the initial installation of the desktop app required admin authentication but apps downloaded from it installed without asking for authentication. The user account I was logged in as is NOT an admin, just a regular domain user.

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Adobe Employee ,
Mar 26, 2014 Mar 26, 2014

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Moving this discussion to the Enterprise Deployment for Creative Cloud, Creative Suite.

JscottCMD have you contacted your I.T. department?  They are likely managing your installations and updates.

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Community Beginner ,
Mar 26, 2014 Mar 26, 2014

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Thanks Jeff. FYI, I am the IT Dept., well not the entire department, just the one who handles this stuff

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Participant ,
Oct 23, 2017 Oct 23, 2017

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Did you ever get an answer for this?

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Adobe Employee ,
Oct 24, 2017 Oct 24, 2017

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Hi psmudger

Can you please elaborate your complete workflow.

Did you use creative cloud packager to create a package and deploy it ?

~Rohit

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Participant ,
Oct 24, 2017 Oct 24, 2017

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Hi,

No, did not use Creative Cloud Packager to deploy.

Non Admin user (Standard user) on a Mac, CC control panel used to install required apps. All installs, not just Adobe apps, should require an admin authentication to actually do the install, which is what used to happen installing apps through the CC Control panel.

It is now not asking for Admin authentication to do the installs. It's just installing. All other (non Adobe apps) continue to ask for an admin to authorise an install. Went through an online chat with Adobe support a week ago, providing a video screen grab. Not heard anything back. In the online chat we checked certain folder and file permissions and all were exactly as they should be. A little bit annoyed (a lot annoyed) that I have not heard anything back from Adobe support.

Thanks

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Adobe Employee ,
Oct 25, 2017 Oct 25, 2017

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Hi psmudger ,

I do understand your frustration, Is there anyone else who takes care of installation and deployment in your organization, because it seems like elevated priveliges have been granted to usrs for installation of Adobe applications.

Please check screen shots.

Screen Shot 2017-10-25 at 2.50.00 PM.png

Screen Shot 2017-10-25 at 2.50.11 PM.png

Solution to this would be create and deploy new package with only Creative cloud application and making sure that "Elevated privileges" option is unchecked."

~Rohit

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Participant ,
Oct 25, 2017 Oct 25, 2017

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Thank you for your response.

No. No one else is responsible for installation. You have given screen shots of the Packager installer which I have already told you was NOT used to do ANY of the installations.

I have not used the Package deployment and no one else has access or has done any installs of any other nature aside from myself. So this can be completely ruled out.

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Adobe Employee ,
Oct 26, 2017 Oct 26, 2017

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Hi Paul,

How was the creative cloud desktop application installed at the first place on all these machines ?

Is it also possible if group policy settings that are modified ?

If that is the case, you can change the group policy from Local Security policy - Local policy - Security options - User Account Control: Behavior of the Elevation Prompt for Administrators in Admin Approval Mode. Right click on this option and choose Properties from the menu and change the settings as required.

~Rohit

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Participant ,
Oct 26, 2017 Oct 26, 2017

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Hi Rohit,

No policy settings were modified. The CC desktop application was installed by logging into the Adobe CC website as the user on that machine with their Adobe ID. Downloading the Control panel. Installing the Control Panel, which asked me for Admn authentication to do the install.

We never have, or will, adjust any permission to allow any application to be installed without Admin authentication. If it's possible for an Adobe setting to override this I suspect that the current installer is setting a flag somewhere when Admin authentication is used to install the actual control panel. Could this be the case?

Perhaps something in ~/Library/Application Support/Adobe/AAMUpdater/1.0/AdobeUpdaterPrefs.dat

This is not just a one off anomaly. It's happening on all macines I've updated to the newest version of the CC Control panel.

. Still heard nothing from Adobe support that I chatted to and reported to over a week ago. Very very poor especially as we have 32 licenses here that cost over £1600 per month.

Any help would be greatly appreciated as I shouldn't have to keep going to this level of diagnosis.

Many thanks for your response.

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Adobe Employee ,
Oct 26, 2017 Oct 26, 2017

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Hi Paul,

The only solution i can think of as if now is to create a package and uncheck e;levated priveleges and deploy it.

I have also sent you a PM, please check.

~Rohit

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Participant ,
Oct 31, 2017 Oct 31, 2017

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Hi Rohit,

Replied to your PM at the weekend. Any info on what I said?

Many thanks

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Adobe Employee ,
Nov 02, 2017 Nov 02, 2017

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Hi again,

Sorry for the delay in response, i have sent you the response to that.

~Rohit

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