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patm22081973
Participant
June 22, 2015
Question

How do I change my CC trial apps into my now education licenced version?

  • June 22, 2015
  • 1 reply
  • 270 views

Due to the licence taking a while we have had to start our Photography course on the trial version, now we have a licence it only offers a buy option, how doe we convert the trial to a registered version

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    1 reply

    Atul_Saini
    Community Manager
    Atul_SainiCommunity Manager
    Community Manager
    June 22, 2015

    Pat, please try to sign out from Creative Cloud and sign back in, you may also refer the below mentioned links.

    1. https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html
    2. https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
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    patm22081973Author
    Participant
    June 23, 2015

    Sorry still having problems very slow / failing Creative Cloud - As we are trying to add the licence created from package tool it wants to upgrade our trial of 2014 to 2015 (giving 30 more days trial) but we have a licence.

    Our hosts file has no activate.adobe.com setting on loopback 127.0.0.1

    This updating and licencing is one of the worst I have come across - no the worst - please feed back

    Pat

    PS thanks for the call -  I was away trying to do this!

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    patm22081973Author
    Participant
    June 23, 2015

    Also my licence is on the Adobe licencing site but in the Adobe ID site there is no record

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