How do I change my CC trial apps into my now education licenced version?

[patm22081973]

Due to the licence taking a while we have had to start our Photography course on the trial version, now we have a licence it only offers a buy option, how doe we convert the trial to a registered version

[Atul_Saini]

Pat, please try to sign out from Creative Cloud and sign back in, you may also refer the below mentioned links.

1. https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html
2. https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

[patm22081973]

Sorry still having problems very slow / failing Creative Cloud - As we are trying to add the licence created from package tool it wants to upgrade our trial of 2014 to 2015 (giving 30 more days trial) but we have a licence.

Our hosts file has no activate.adobe.com setting on loopback 127.0.0.1

This updating and licencing is one of the worst I have come across - no the worst - please feed back

Pat

PS thanks for the call -  I was away trying to do this!

[patm22081973]

Also my licence is on the Adobe licencing site but in the Adobe ID site there is no record

[Atul_Saini]

Moving the discussion to Deployment for Creative Cloud Team, Enterprise, & CS