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5

How do I Remove a License from my Team Plan?

New Here ,
Feb 09, 2021 Feb 09, 2021

I have a Teams Plan which includes 3 Adobe Acrobat licenses for my work team, however we now only require 2 licenses.  I have been going round in circles trying to see if I can amend my plan with no luck whatsoever.  None of the help pages provide any correct or useful information and there is no where to have a live chat that I can see either as it just links back to the same 'help' page. 

 

Please can someone advise how I can actually amend my plan? Or speak to someone at Adobe that can do this for me? Either this or I will cancel the plan altogether and set up a new one, but I cant even see a way to cancel the plan either! Please can someone help?

 

Thanks in advance!

TOPICS
Licensing , Manage account , Teams
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correct answers 1 Correct answer

Adobe Employee , Jan 17, 2025 Jan 17, 2025
Welcome to the Enterprise & Teams Community

 

 

Planning to Cancel or Remove Licenses from Your Adobe Teams Subscription? (Manage your team licenses | Adobe Help Center)

Before making changes to your Adobe Teams Subscription, it’s important to understand the license structure and timing rules to avoid unnecessary fees or service interruptions.
 

Adobe Teams subscriptions can be purchased in two ways:

 

1. Direct Licenses (Purchased from Adobe.com) (Managed through the Adobe Admin Console):

If y

...
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Community Expert ,
Jun 26, 2025 Jun 26, 2025

you should be able to reduce ~1 month prior to renewal.

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Community Expert ,
Jun 27, 2025 Jun 27, 2025
LATEST
quote

Nope, doesn't work. You can't reduce the number of licenses from this page you can only add. Can we not keep trying to scam everyone in the world Adobe?


By @matt_2766

You can reduce the number of licences, we've done that more than once. If not, the contract owner should contact the reseller or the assigned Adobe agent.

ABAMBO | Hard- and Software Engineer | Photographer
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