1 Correct answer
Planning to Cancel or Remove Licenses from Your Adobe Teams Subscription?
Before taking any action, it's essential to understand how Adobe Teams Subscription licenses work to ensure a smooth process.
When managing Adobe Teams Subscriptions, there are two types of licenses available:
- Direct Licenses (Purchased from Adobe.com)
As a system administrator, you have flexibility with license management. Here's how it works:- Managing Licenses During the Renewal Window
- The renewal window opens 30 days
- Managing Licenses During the Renewal Window
1 Pinned Reply
Hi there,
A license is committed for one year or prorated to the anniversary. If you have purchased your Teams membership directly from Adobe.com, you can remove licenses from the Admin Console during the renewal period.
To remove licenses outside of the renewal period, navigate to Adobe Admin Console > Support to contact us.
Hope this helps.
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Replies
Nope, doesn't work. You can't reduce the number of licenses from this page you can only add. Can we not keep trying to scam everyone in the world Adobe?
By @matt_2766
You can reduce the number of licences, we've done that more than once. If not, the contract owner should contact the reseller or the assigned Adobe agent.
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