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orionmann
Participant
June 20, 2018
Answered

How do we receive the license to place into Acrobat Std DC to go from Trial to licensed?

  • June 20, 2018
  • 1 reply
  • 707 views

I have the Admin Console, I've entered the email address for a user, now what happens? Does the user receive an email? How do we receive the license to place into Acrobat Std DC to go from Trial to licensed? Additional: She was away on vacation the week she was entered into Admin console. She got back and deleted her 'non-needed' emails. Today I removed user from licensed, then re-added the user. Will User receive an email with new license code?

Newbie

This topic has been closed for replies.
Correct answer Adorobat

Hi orionmann,

As per the issue description mentioned above, you want to add user to your Acrobat Std license, is that correct?

You can manage the users added using the steps given in this help document: Manage Users. If you assign an admin role or a product profile to users, they receive an email notification. Users must follow the link to complete their profile, if prompted.

You can also visit to : Manage products and profiles

Let us know if you need any help.

Shivam

1 reply

kglad
Community Expert
kgladCommunity Expert
Community Expert
June 21, 2018

[moved from Installing, Updating, & Subscribing to Acrobat to Enterprise Deployment (Acrobat and Reader)]

O
orionmannAuthor
Participant
June 21, 2018

NOTE! Be Aware of someone form "Adobe Help and Support" offering you help by advising you to download and install Skype for a Chat session to 'Solve' your issues. This one "Amy Morris" 'Needed' my username and password to assist. I don't think "Adobe Acrobat" Officials are going to do ask for credentials, and use Skype Chat to help you.

Can I get a Real Adobe Professional to answer this???

Adorobat
AdorobatCorrect answer
Participating Frequently
August 21, 2018

Hi orionmann,

As per the issue description mentioned above, you want to add user to your Acrobat Std license, is that correct?

You can manage the users added using the steps given in this help document: Manage Users. If you assign an admin role or a product profile to users, they receive an email notification. Users must follow the link to complete their profile, if prompted.

You can also visit to : Manage products and profiles

Let us know if you need any help.

Shivam

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