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derekc22870598
derekc22870598
Participating Frequently
April 9, 2015
Answered

how to activate Acrobat 12

  • April 9, 2015
  • 1 reply
  • 2986 views

How does an IT administrator activate Acrobat Pro 12? I have the option to sign in or create an enterprise ID. Will my users be asked again to sign in, or if I activate as administrator is that good enough? What happens if I move an installation to another system? Is there an 'activation limit'?

How will these things change when I'm looking at upgrading Acrobat standard 11 to 12? Currently I only have a 12 Pro (upgrade) license, but we have many 11 Std licenses we will probably upgrade at some point in the future.

We are mostly using Windows 7 Professional. Our domain users are "restricted" or "standard" users and not able to install/update their own software. We (IT administrators) usually install the license key when we install the software, but now that requires an adobe sign in. My colleagues in our IT may not have my adobe sign-in information, how is that to be handled?


I saw the option to create an Enterprise adobe ID, but no explanation as to what that is. Could somebody give a run-down on how a small IT staff should be handling licensing with Acrobat 12, and what an Enterprise ID is?

I apologize if this has already been covered. The search results didn't get me anywhere close to this topic.

Thanks

-Derek

This topic has been closed for replies.
Correct answer EnterpriseHelp

DC products introduce two tracks: Continuous and Classic. You need to decide which track to be on prior to deployment as they are quite different. See Document Cloud Product Tracks — Enterprise Administration Guide

  • The Classic track is "business as usual" (like 11). Use a license to preserialize the installer.
  • The Continuous track can use a license, but it also can be activated by user ID for admins who want to use named-user deployments and manage entitlements via the Enterprise Dashboard.

Hope that gets you started.

Ben

1 reply

derekc22870598
derekc22870598Author
Participating Frequently
April 9, 2015

I don't seem to be able to edit my post - on further reading (Enterprise ID, sign in, and account help) it seems like we may want to create an Enterprise ID for all our IT members. Does that sound like the common way an Enterprise ID is used?

In past versions I've always been fine just entering the license key and never had to sign in.

EnterpriseHelp
EnterpriseHelpCorrect answer
Inspiring
April 9, 2015

DC products introduce two tracks: Continuous and Classic. You need to decide which track to be on prior to deployment as they are quite different. See Document Cloud Product Tracks — Enterprise Administration Guide

  • The Classic track is "business as usual" (like 11). Use a license to preserialize the installer.
  • The Continuous track can use a license, but it also can be activated by user ID for admins who want to use named-user deployments and manage entitlements via the Enterprise Dashboard.

Hope that gets you started.

Ben

derekc22870598
derekc22870598Author
Participating Frequently
April 9, 2015

Wow. Thanks, yeah that sends me in the right direction. These should be two completely different products (IMO). All we need to do is create PDFs with some pretty basic functionality. Some of our users have Pro (for unknown reasons), most have Standard and we definitely don't need cloud anythings.

Looks like I need to preserialize the installer and go from there.

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