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How to change the Primary admin or Contract Owner for teams

Adobe Employee ,
Mar 26, 2019 Mar 26, 2019

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The contract owner is the system administrator responsible for accepting the VIP Terms and Conditions on behalf of your organization. All payment details and contracts are under the Contract Owners custody.

If you're the Contract owner, you can delegate another admin as the Contract owner. Go to the Admin Console > Accounts tab and chick Change. If the intended admin is not available, add them as an administrator first.

In case the Contract owner is not available, other admins are unable to make this update. You'll need to contact Adobe Care to make this update. You'll need to present a valid proof-of-purchase. You'll also need to provide a valid credit card to switch the payment method associated with your team's account.

 

Hope this helps.If you have any questions or observations add your comment below. 

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Admin console , Teams

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New Here ,
Aug 22, 2020 Aug 22, 2020

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Adobe licensing and administrative setup is unbelievably terrible. Could you possible make all of this more convoluted and horrible!?!?!??!

Also -the year term and cancellation windows BS is exactly that. BS.

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New Here ,
Oct 02, 2021 Oct 02, 2021

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It seems the contract owner must be an Adobe ID, it can't be a federated ID, is this correct?

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New Here ,
Jan 20, 2023 Jan 20, 2023

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ok but how to contact you guys? Chay doesn't work or it says that I don't have any apps associated to my profile but I do 🙂

What email address do I use to ask for change of contract owner?

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Community Expert ,
Jan 20, 2023 Jan 20, 2023

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LATEST

@Marta28030055fgyq 

 

open the support tab on your admin console > start chat or start case or request expert session.

 

https://helpx.adobe.com/enterprise/using/support-and-expert-services.html

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