Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
1

How to change user name after account was created

New Here ,
Aug 13, 2021 Aug 13, 2021

Is there a way to change the user name after their account has been created? i dont see the options to do that under their user profile.

 

I see the options to edit products, user groups, and admin rights. but i cant figure out how to change their name (or email). Their is no edit options for user details.

 

if anyone can help me thank you

TOPICS
Admin console , Manage account , Users and groups
10.2K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Aug 16, 2021 Aug 16, 2021

Hi there, 

 

As an administrator, you only have access to update details for users who belong to a domain that your organization owns. You cannot update details for users who belong to a domain that your organization trusts but does not own.

 

To know how to edit user details, please see: https://helpx.adobe.com/au/enterprise/using/manage-users-individually.html

 

Let us know if this helps. 

Translate
Adobe Employee ,
Aug 16, 2021 Aug 16, 2021

Hi there, 

 

As an administrator, you only have access to update details for users who belong to a domain that your organization owns. You cannot update details for users who belong to a domain that your organization trusts but does not own.

 

To know how to edit user details, please see: https://helpx.adobe.com/au/enterprise/using/manage-users-individually.html

 

Let us know if this helps. 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Aug 30, 2024 Aug 30, 2024

This is untrue or broken.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Aug 30, 2024 Aug 30, 2024
LATEST

Hi there, 

 

Please elaborate a little more. Users can only change their usernames once their accounts are created and they receive an invitation email. Admins can only make changes to user details if your organization owns the domain.

 

Hope this helps.


^BS

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines