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How to change user name after account was created

New Here ,
Aug 13, 2021 Aug 13, 2021

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Is there a way to change the user name after their account has been created? i dont see the options to do that under their user profile.

 

I see the options to edit products, user groups, and admin rights. but i cant figure out how to change their name (or email). Their is no edit options for user details.

 

if anyone can help me thank you

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Admin console , Manage account , Users and groups

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correct answers 1 Correct answer

Adobe Employee , Aug 16, 2021 Aug 16, 2021

Hi there, 

 

As an administrator, you only have access to update details for users who belong to a domain that your organization owns. You cannot update details for users who belong to a domain that your organization trusts but does not own.

 

To know how to edit user details, please see: https://helpx.adobe.com/au/enterprise/using/manage-users-individually.html

 

Let us know if this helps. 

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Adobe Employee ,
Aug 16, 2021 Aug 16, 2021

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Hi there, 

 

As an administrator, you only have access to update details for users who belong to a domain that your organization owns. You cannot update details for users who belong to a domain that your organization trusts but does not own.

 

To know how to edit user details, please see: https://helpx.adobe.com/au/enterprise/using/manage-users-individually.html

 

Let us know if this helps. 

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New Here ,
Aug 30, 2024 Aug 30, 2024

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This is untrue or broken.

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Adobe Employee ,
Aug 30, 2024 Aug 30, 2024

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Hi there, 

 

Please elaborate a little more. Users can only change their usernames once their accounts are created and they receive an invitation email. Admins can only make changes to user details if your organization owns the domain.

 

Hope this helps.


^BS

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