How to disable or ignore updates of Creative Cloud Desktop app?

Forum|Forum|2 years ago
September 22, 2023
2 replies
5621 views

we are looking into ways of disabling the popup that we get saying that creative cloud desktop app gives us to update, as even if users could update themselves our network security wouldn't allow it. we are fine with the version we use of the desktop. I don't understand why adobe has to make this so complicated, for our large network of users it's impossible for us to have those update automatically.

Correct answer Kevin Stohlmeyer

The CC desktop app needs to maintain updates in order to facilitate sync, libraries, Adobe Fonts, etc.

G

Gabriel29487908r14xAuthor

Participating Frequently

This is the only app that updates are being asked, why is that? my updates are disabled it's not that hard I don't want this to block me from use this app.

Kevin Stohlmeyer

Correct answer

Community Expert

The CC desktop app needs to maintain updates in order to facilitate sync, libraries, Adobe Fonts, etc.

thorn-neverwake

Participating Frequently

This answer is 100% not helpful to the question, at all.

I'm completely aware that the app is requried "in order to facilitate sync, libraries, Adobe Fonts, etc."
I do not use the sync, the library, cloud Adobe Fonts, the cloud storage, group collaboration, etc. Many of us effectively do everything LOCAL, and have no need nor desire for these online connection features.
It's great (I guess) that auto-update exists for those that need to maintain such cross-server syncing, but it would also be great if you could the thing OFF and access the preference panel without having to update the app just to access the settings.

Kevin Stohlmeyer

Community Expert

Do you have self-service installs and updates disabled in the profiles in the Admin Console?

G

Gabriel29487908r14xAuthor

Participating Frequently

I don't have self-install enabled as our organization doesn't allow that, and updates are disabled in the profile in our admin console. problem is it ignores the updates for all the software except one, the Desktop app. the problem came from having to add fonts to our software and it doesn't like the fact that desktop app is not up to date so fonts don't install.

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