how to get an offline installer for AI cc 2020 when the support can't be reached?

Question

hello, so i recently uninstalling all my adobe cc software to get rid of an error (cannot reach the adobe server), And i wanted to download AI cc 2020 because cc 2021 won't work on my laptop, some said that i can contact support to get an adobe offline installer for cc 2020, but unfortunately, i also cannot contact the support, it's said that "Please contact your administrator for help" , i have no idea how to do it, the message box doens't provide link except for the general help page and adobe admin console which lead me to another error page. Is there anything i can do?
thank you very much everyone 🙂

John T Smith · Answer

I do not know how far back this process will go, but try...
Direct Download Links https://prodesigntools.com/tag/ddl MAY help
-you MUST do what it says in Note: Very Important Instructions
-https://prodesigntools.com/adobe-cc-2015-direct-download-links.html#download-instructions
-the prodesign links go directly to Adobe's file server, so this process will
--only work until Adobe completely removes the old version(s) from the server
.
IF/When you do have a download, be sure to copy it to AT LEAST one external device
-since Adobe does sometimes remove old versions from the server
-a usb flash drive or external hard drive, or write to a DVD

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