• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

How to make user as admin support only and not work on licenses

New Here ,
Aug 02, 2023 Aug 02, 2023

Copy link to clipboard

Copied

How to make user as admin support only to be able to user adobe support and not work on licenses

TOPICS
Admin console , Users and groups

Views

137

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Aug 04, 2023 Aug 04, 2023

Hi @Karim31448122h6fw 

 

You can give admin access to your added users from the administrators section under user tab on the admin console.

 

Once you have selected the user, admin console will give you options to choose what type of admin rights do you want to assign. You can just select support admin and that should take care of your issue.

 

For mroe details, please refer https://helpx.adobe.com/enterprise/using/admin-roles.html

Votes

Translate

Translate
Community Expert ,
Aug 02, 2023 Aug 02, 2023

Copy link to clipboard

Copied

here's adobe's info an creating a management hierarchy, but i don't see anything about allowing access to support and nothing else: https://helpx.adobe.com/enterprise/using/admin-roles.html

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Aug 04, 2023 Aug 04, 2023

Copy link to clipboard

Copied

LATEST

Hi @Karim31448122h6fw 

 

You can give admin access to your added users from the administrators section under user tab on the admin console.

 

Once you have selected the user, admin console will give you options to choose what type of admin rights do you want to assign. You can just select support admin and that should take care of your issue.

 

For mroe details, please refer https://helpx.adobe.com/enterprise/using/admin-roles.html

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines