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How to make user as admin support only and not work on licenses

New Here ,
Aug 02, 2023 Aug 02, 2023

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How to make user as admin support only to be able to user adobe support and not work on licenses

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Admin console , Users and groups

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correct answers 1 Correct answer

Adobe Employee , Aug 04, 2023 Aug 04, 2023

Hi @Karim31448122h6fw 

 

You can give admin access to your added users from the administrators section under user tab on the admin console.

 

Once you have selected the user, admin console will give you options to choose what type of admin rights do you want to assign. You can just select support admin and that should take care of your issue.

 

For mroe details, please refer https://helpx.adobe.com/enterprise/using/admin-roles.html

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Community Expert ,
Aug 02, 2023 Aug 02, 2023

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here's adobe's info an creating a management hierarchy, but i don't see anything about allowing access to support and nothing else: https://helpx.adobe.com/enterprise/using/admin-roles.html

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Adobe Employee ,
Aug 04, 2023 Aug 04, 2023

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Hi @Karim31448122h6fw 

 

You can give admin access to your added users from the administrators section under user tab on the admin console.

 

Once you have selected the user, admin console will give you options to choose what type of admin rights do you want to assign. You can just select support admin and that should take care of your issue.

 

For mroe details, please refer https://helpx.adobe.com/enterprise/using/admin-roles.html

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