How to resend activation/account setup email

Forum|Forum|5 years ago
September 15, 2020
3 replies
8389 views

If a new user did not receive an email to setup their Acrobat Pro DC subscription account, can we re-send it to them? I don't see that as an option. Or is there a link they can go to and set it up without the email?

Correct answer Bani Verma

Hi Steven,

You can simply ask your user to sign-in with an account that has the email address that was added in the Admin console and begin using their apps and services.

For more details on how to add users to your team, see https://helpx.adobe.com/enterprise/using/assign-seats-teams.html

Let us know if this helps.

Y

yohannes303355366ah4

Participant

can i get my email verfication code?

can i get my email code?

kglad

Community Expert

@yohannes303355366ah4

verification for what?

H

hanaae49309336

Participant

Hanaa A. Elsamadony
Head Research
Poultry Dep.
Animal Health Research Institute,Dokki
Egypt

Bani Verma

Correct answer

Community Manager

Hi Steven,

You can simply ask your user to sign-in with an account that has the email address that was added in the Admin console and begin using their apps and services.

For more details on how to add users to your team, see https://helpx.adobe.com/enterprise/using/assign-seats-teams.html

Let us know if this helps.