how to set up a folder so each team member can access each other's adobe files

Forum|Forum|3 years ago
May 21, 2022
3 replies
1980 views

Hello Adobe Support team,

We love your products. I know you can help us resolve this. We wanted an organized Cloud in Adobe. We would like to know how to set up a folder so that my teammate and my boss can access each other's adobe files. Right now, both of them are using the same adobe account; 'team@hardstoor.com' but their files are different. So access, they have to email each other the .ai files and other files because they cannot easily see where and get access to edit or view the files each of them is using. We want to get helped on how to solve it by either creating a folder we both can put files in.

I already tried doing that. I read this article and followed instructions on how to create a shared folder. So I created one, but I was not expecting the outcome as it is different because the folder I created in synced files is automatically shared to 2 persons instead of me manually sharing. There are lots of files in the account.

As I investigated how and tried organizing files in the Creative Cloud we have in 'team@hardstoor.com' adobe account I found out that,

• no files in the library can be moved to folders in synced files and in cloud documents;
• no files in the synced files can be moved to cloud documents and folder/s in the library;
• no files in cloud documents can be moved to synced files folder and folder/s in the library.

So, I do not know how to make and maintain 1 shared folder for us and move there the files that must be shared between my boss and my teammate and have files created be in there so that we have just 1 location where to edit and see all relevant past/recent works in adobe.

C

Chacra220524759u7t

Participant

This is ridiculous, especially with Adobe Xd. That the team cannot share a folder and have everything stored and visible to all. How can you expect a team to grow and collaborate like this. Since more than 2 years this is being requested

M

marketingt3010624

Participant

Still requesting it in 2025!

A

Anshul_Nautiyal

Community Manager

Hi @marketingt3010624,

I’m sorry to hear about your experience. Adobe provides several cloud-based solutions designed to enhance creativity and collaboration. You may find the following alternatives helpful:

Cloud Documents: Available in Photoshop, Illustrator, Fresco, and Adobe Express, these cloud-native files offer seamless access and editing across devices, with autosave and version history.

Creative Cloud Libraries: Organize, reuse, and share design assets such as color palettes, logos, and character styles across Creative Cloud applications.

Frame.io: Facilitates efficient file sharing, review, and approval for videos, images, and PDFs, with integrated stakeholder feedback in Creative Cloud apps.

Adobe Experience Manager Assets: An AI-powered digital asset management system that streamlines workflows, automates content delivery, and enhances collaboration for creative, marketing, and IT teams.

Check out the following doc for guidance: Discontinuation of Creative Cloud Synced files for business plans

I hope this helps. Let me know if you need further assistance.

Regards,
^AN

I

iCharles

Legend

Hi Freddy,

Cloud documents cannot be saved in Libraries at this time. Additionally, content from a library cannot be moved into Synced Files by design. I would recommend that the user create their assets in Libraries, and their Cloud Docs in Files and share two locations.

Hope this helps.

Charles

F

fredy-ludenaAuthor

Participant

Hello Charles,

Thank you for your reply. I know you could help us. From what we learned, there will be two locations - one is Creative Cloud Libraries, and one is Cloud Docs in File. I am curious to know your thoughts if doing this, will adobe still persist for one team member to send to another team member the file by email for the other team member to have access to the updates and changes made, and vice versa?

Thank you!