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davinci02
davinci02
Participant
January 4, 2018
Answered

How to turn off "Protected View" or "Protected Mode" in version 2018.009.20050

  • January 4, 2018
  • 1 reply
  • 20607 views

I am working in an environment with about 1300 systems with a variety of adobe products being deployed one of which is the Adobe Acrobat Pro DC version 2018.009.20050.

I was tasked with finding a way to disable Protected Mode\View as it is causing an issue with our users and their older PDFs.

Through most of my research everything points to how to do it in the gui and some antiquated registry keys for 2015 version.

After a great deal of time vested in what seems to be a dead end I am here to ask if there is a registry key I can deploy using GPO in order to turn "OFF" Protected view :Adobe Acrobat Pro DC version 2018.009.20050?

Something strange is that I also notice that there was supposed to be a check box for "Enable Protected mode at startup" on the Security [Enhanced] section. It seems to be removed from the 2018 version or could it be due to a customization wizard. Here is a link to what I thought it was supposed to look like with the check box in place.

http://www.ctimls.com/Support/Images/NonCTI%20Images/Adobe/AdobeAcrobatReaderDCSecurity-EnhancedProtectedModeOff.jpg

Keep  in mind for mine that check box and the nomenclature is removed leaving a gap of space and then it starts off with "Protected View".

Any and all help is appreciated..

VR

DAVINCI02

This topic has been closed for replies.
Correct answer EnterpriseHelp

It's a good idea to leave Protected Mode enabled. It should be transparent to users and not impact any workflows.

As an alternative to disabling PV, you could preset privileged locations (hosts, files, folders), and end users would not automatically go to the read-only PV and have to trust the doc source to continue. For example, you could trust everything on your intranet as well as anything you configured as trusted on the Windows OS.

Anyway, glad you can move forward. Post back if you have an issue.

1 reply

EnterpriseHelp
Community Manager
EnterpriseHelpCommunity Manager
Community Manager
January 4, 2018

Protected View and Protected Mode are two different things. What are you trying to accomplish and why? I suspect you only want to disable Protected View, but you might need/want to consider alternatives.

Here's the PM pref: Protected Mode

Here's the PV pref: Trust Manager

HTH

    davinci02
    davinci02Author
    Participant
    January 5, 2018

    You are correct in my desire to turn off protected view in my adobe acrobat pro DC version 2018.

    I was throwing out the option to turn off protected mode as a overarching idea to address the issue if i could not address protected view.

    I am trying to disable protected view for all 1300 systems I have on my network and my existing administrative templates in group policy don't seem to taking care of the issue. So my next step was to find the registry that governs that setting and push it to all of my clients so protected view is "off"

    I will take a look at the two links and see what I can glean.. Thank you for your reply i will let you know if it works or doesn't.

    P.S. As to the why... some of our VIPS have deemed the process of enabling all features a nuisance and a waste of time. Regardless of the impact or implications of doing what i am requesting.

    EnterpriseHelp
    Community Manager
    EnterpriseHelpCommunity ManagerCorrect answer
    Community Manager
    January 5, 2018

    It's a good idea to leave Protected Mode enabled. It should be transparent to users and not impact any workflows.

    As an alternative to disabling PV, you could preset privileged locations (hosts, files, folders), and end users would not automatically go to the read-only PV and have to trust the doc source to continue. For example, you could trust everything on your intranet as well as anything you configured as trusted on the Windows OS.

    Anyway, glad you can move forward. Post back if you have an issue.

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