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andechs
andechs
Participant
June 10, 2015
Answered

How to update or patch Adobe Reader DC without local admin rights

  • June 10, 2015
  • 1 reply
  • 21289 views

We are about to deploy Adobe Reader DC in an enterprise environment where none of the users has local admin rights on their desktops.  Updating and patching typically requires that users are local administrators on their PC, but that is not allowed in this corporate environment.  If set to install updates automatically, do you know if Adobe Reader DC updates & patches will get installed on these computers?  If not, is there any other way to get these updates installed, either by using an Adobe tool or otherwise a 3rd party solution?

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Correct answer EnterpriseHelp

I'm referring to the time between the release of the update and the time it takes for IT to test the update and then prep and deploy the update package. User's will be alerted and annoyed with Adobe Reader updates up until that point. That is what is wrong with that!


As Matthias notes, admins typically disable updates. See Pre-Deployment Planning — Enterprise Administration Guide.

HTH,

Ben

1 reply

AadeshSingh
AadeshSingh
Participating Frequently
June 10, 2015

HI Norman,

If users do not have local admin rights on their desktops, updates won't get installed automatically. However users will be prompted with the update & once they will click on the prompt it will ask for the admin account details.

Even the IT Admin can forcefully push the updates across the systems.

Regards,

Aadesh

    K
    kyle_keane
    Participant
    June 16, 2015

    It is absolutely ludicrous from an Enterprise standpoint that Adobe would take away the ability for IT Administrators to control Adobe Reader updates on the client side and/or its notifications and then not integrate a way to bypass the need for a an account with administrative rights to install the update. Now Enterprise environments will have 100's or even 1000's of users reporting ot requesting assistance with Adobe Reader updating. I hope that Adobe creates some sort of workaround for this for IT Admins supporting large numbers of end users otherwise they will begin looking at alternatives like web browser add-ons and other freeware.

      EnterpriseHelp
      EnterpriseHelpCorrect answer
      Inspiring
      June 24, 2015

      I'm referring to the time between the release of the update and the time it takes for IT to test the update and then prep and deploy the update package. User's will be alerted and annoyed with Adobe Reader updates up until that point. That is what is wrong with that!


      As Matthias notes, admins typically disable updates. See Pre-Deployment Planning — Enterprise Administration Guide.

      HTH,

      Ben

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