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How to view user activations

New Here ,
Jul 07, 2021 Jul 07, 2021

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Hello community,

 

Within our Adobe admin console, I can see users and which license is assigned to them. I am looking for a way to see which devices or activations are being used by each user. I know that each user can install and use their assigned license on two devices. However, I cannot seem to find that information anywhere in the admin console. Anyone know how I can get that info?

 

Thanks,

CS

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Admin console , Enterprise , Licensing , Teams , Users and groups

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Community Expert ,
Jul 12, 2021 Jul 12, 2021

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Hi, 

 

Thank you for posting your query here.

 

I would like to inform you that as of now there is no provision for Admins to locate the Device details of the users on which the Apps are activated, from the Admin console. 

 

You may certainly suggest the same in the following feature request form : https://www.adobe.com/products/wishform.html 

 

You may contact Adobe support Team in order to identify the number of devices on which the user/s in question have activated the product.

 

Please contact Adobe Support Team by clicking on : https://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html for Phone Support.

 

Hope this helps. 

 

Thank you.

Deepjyoti.

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New Here ,
Jul 12, 2021 Jul 12, 2021

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Thank you very much for the information!

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