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Benymin5C33
Participant
November 19, 2020
Question

I can't download Adobe After Effects. It gives no error message either.

  • November 19, 2020
  • 3 replies
  • 226 views

I recently got the Education Creative Cloud, and I have practically installed everything, except After Effects. Every time I open creative cloud and try to install after effects, it goes up till 5% then says *Installation failed*. Yes, my laptop is a 64 Bit, and when I look into After Effects, it says compatible with my laptop. Please help!

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3 replies

Mylenium
Mylenium
Legend
November 19, 2020

As I said - actual system info plus the install logs:

 

https://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html

 

Mylenium

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    Benymin5C33Author
    Participant
    November 19, 2020

    Also i cant get Premier Rush EITHER. This is BS.

    Mylenium
    Mylenium
    Legend
    November 19, 2020

    Without actual system info and other details such as the relevant install logs we can't tell you much.

     

    Mylenium

    B
    Benymin5C33Author
    Participant
    November 19, 2020

    so what information do you need to understand. I'm pretty ok at it so I can tell you

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