Participant

Answered

I can't find cancel button under the school name.

Forum|Forum|3 years ago
November 7, 2022
3 replies
1556 views

Hello.

My laptop is broken.

I paid for it, but I haven't used it for three weeks.

I know it will probably take longer to repair.

So I want to cancel my subscription because I can't use Adobe Premiere Pro.

Futhermore it can't be canceled because it's purchased under the school name how much I look for it.

Please help me!

Account owner is me. but I don't know how to cancel.

This topic has been closed for replies.

Correct answer kglad

ie, that's the school's adobe plan administrator.

kglad

Correct answer

Community Expert

ie, that's the school's adobe plan administrator.

H

heo26998336gsx9Author

Participant

I am plan administrator.

How can I cancel this subcription.

I can't find. I almost tried to find 1hours in homepage. but I couldn't

A

April27431144j4sa

Participant

I'm not sure? Just like the first person, my plan was made through "creative cloud for students" and I had to use my school email through that plan.

There is no cancel button and it says no items available under my plans even though I was charged money recently. I'll try to contact adobe support and my school.

Peru Bob

Community Expert

Moved to the Account, Payment, and Plan forum.

H

heo26998336gsx9Author

Participant

yes I did it, but They don't

have a cancel button in plan form

In personal account, I did it.

but this one is under the school

name. so I can't find it in plan form. I don't know why.

Ann Bens

Community Expert

You need to contact the person responsible for the subscription at your school

H

heo26998336gsx9Author

Participant

That is me.

I am person who responsible for the subcription. but I can't find the cancel button

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