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Participant
November 2, 2015
Question

I don't want this to be a community question - I want billing support

  • November 2, 2015
  • 1 reply
  • 207 views

Hi, I changed computers and thought I had just switched Premiere Pro from my old computer to my new one but just received a bill, so presumable I have paid for another licence. How can I cancel the licence? Idealy I'd keep the one that is on my new computer and loose the old one...Cheers

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    1 reply

    Rayyann
    Adobe Employee
    Adobe Employee
    November 2, 2015

    Hi Ned,

    For a Teams account, please see:  Contact Customer Care - Creative Cloud for teams

    Be sure to log in to adobe.com with the Adobe ID (email) you use for your membership and answer any questions asked  to enable you to get to the right place.

    Rayyan