I have a Creative Cloud for Team membership, but I am unable to contact chat support

[carlosj92535207]

Imposible connect. How and when to do it?

[Jeffrey_A_Wright · Accepted solution]

Carlosj92535207, I am sorry you are unable to contact our chat support team at https://helpx.adobe.com/contact.html.  I do see that you have a Creative Cloud for Team membership.  Our chat support team at https://helpx.adobe.com/contact.html primarily helps individual users.  It is likely that the restrictions applied to the computer, by the organization you work for, is blocking your ability to establish a successful chat session.

For Teams and Enterprise memberships see https://helpx.adobe.com/enterprise/using/support-and-expert-services.html for information on how you can open a support case and schedule a time to meet with an Expert.