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rothc93670205
Participant
March 10, 2020
Answered

I have a Creative Cloud for Team membership, how can I get support?

  • March 10, 2020
  • 1 reply
  • 337 views

Why is support non-existent for Adobe? Online they ignore you, we called and was on hold for over 30 minutes. Do most people just find other products to use?

    This topic has been closed for replies.
    Correct answer Vikrant_Rai

    Sorry about that. Usually you shoudl be able to get through to us via Phone or Chat. Most pages have a Chat icon that you can use. See https://helpx.adobe.com/contact.html

     

    Sometimes issues that you face may be due to scheduled (or even unscheduled) maintenance. You can check https://status.adobe.com/# to see if the symptoms you're facing can be explained by the status of the services. 

     

    Anyway, how can we help? If you share some details of why you were trying to contact us, we may be be able to help here. However, if your issue is directly related to Account or Payment, then I'd suggest that you contact our support team via Chat.

    1 reply

    V
    Adobe Employee
    Vikrant_RaiCorrect answer
    Adobe Employee
    March 11, 2020

    Sorry about that. Usually you shoudl be able to get through to us via Phone or Chat. Most pages have a Chat icon that you can use. See https://helpx.adobe.com/contact.html

     

    Sometimes issues that you face may be due to scheduled (or even unscheduled) maintenance. You can check https://status.adobe.com/# to see if the symptoms you're facing can be explained by the status of the services. 

     

    Anyway, how can we help? If you share some details of why you were trying to contact us, we may be be able to help here. However, if your issue is directly related to Account or Payment, then I'd suggest that you contact our support team via Chat.

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