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Julie23345946u8z4
Participant
February 26, 2022
Answered

I have purchased a team account, but No one from team has login?

  • February 26, 2022
  • 1 reply
  • 322 views

I purchased the pro teams subscription.  It says one subscription can add up to 10 team members.

I have had added 3 additional users, and they are showing under the users tab,  but I do not see anyway to send them their login info or how to activate their account.

 

Can someone help me get my team setup?  Thank You!

This topic has been closed for replies.
Correct answer Sonam Monga

Hi,

 

Users receive an email invite only when they are assigned a license or role. And, to activate the account, the users need to click the link in this invite.

Here is how you can assign a license to a user:

https://helpx.adobe.com/enterprise/using/assign-licenses-to-teams-users.html

 

And, here is how you can assign a role to a user:

https://helpx.adobe.com/enterprise/using/admin-roles.html

 

Hope this helps!

1 reply

Sonam Monga
Sonam MongaCorrect answer
Legend
February 26, 2022

Hi,

 

Users receive an email invite only when they are assigned a license or role. And, to activate the account, the users need to click the link in this invite.

Here is how you can assign a license to a user:

https://helpx.adobe.com/enterprise/using/assign-licenses-to-teams-users.html

 

And, here is how you can assign a role to a user:

https://helpx.adobe.com/enterprise/using/admin-roles.html

 

Hope this helps!

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