I'm unable to install Adobe XD on windows 10 version 22H2

[Tobiloba29872687gzkx]

I'm trying to install from creativeclouds, but it keeps failing. The feedback I'm getting is "XD is'nt available for your device"

[Peru Bob]

Does your computer meet the minimum requirements for XD?

https://helpx.adobe.com/xd/system-requirements.html

[Tobiloba29872687gzkx]

Yes, it does. thanks.

[kglad]

contact your plan administrator 

[kglad]

if your computer does meet specs, do you have an all  apps subscription?

[Tobiloba29872687gzkx]

I believe my computer meets the specs. I also have a valid subscription plan offered by Coursera

[John Waller]

If you're on a school or enterprise account, the download may be blocked by your administrator.

[Tobiloba29872687gzkx]

I'm on an enterprise plan. I would find out if the issue is from them. Thanks.

[Ashish_Harrison · Accepted solution]

Hi @Tobiloba29872687gzkx, please get in touch with your IT Admin and ask them to raise a case from the support tab. We will help you in fixing this issue. Thanks!