I REALLY want to install Creative Cloud on an external drive with all the apps, (CCE Plan)

[maxrocketmusic]

I can't seem to find a way to install Creative Cloud itself on an external drive, and when I try to change the default location for installing apps, I get a notice that "UNABLE TO INSTALL AT THIS LOCATION." Why? I see so many posts talking about how this can be done but why not on my Mac Sonoma system wtih an external drive? 

[kglad · Accepted solution]

the cc desk app has to install on the os drive.

[Peru Bob · Accepted solution]

I think the CC Desktop app must be installed on the System drive.

Other apps can be installed on other drives.

[kglad]

are you the admin of a teams or enterprise subscription?

[sprinklr-integration-user]

Hi @maxrocketmusic,

Thank you for reaching out. Unfortunately, installing Creative Cloud apps on an external drive is not supported. We recommend installing the apps on the internal drive of your Mac for optimal performance and compatibility.

If you have any further questions or need assistance with the installation, please don't hesitate to contact me.

Regards,
^AN

[maxrocketmusic]

Hi @sprinklr-integration-user then why are we able to change the location in the Creative Cloud app but not to an external drive. These apps are HUGE. This really needs to be an option. For things like Premier, I get it, having such large files with latency would be a huge ordeal, but with most photoshop or acrobat operations, they're relatively tiny. How can we get this changed? I know you don't recommend it but this is real-world use cases. Thanks

[kglad]

contact your admin