I want to cancel a plan, IT could not help and I have no admin permissions

I know that there was a recent thread with a similar topic, but my issue is unresolved and doesn't have the same solution.

I am 100% certain that I want to cancel my Enterprise plan with my college Institution and I am willing to pay the cancellation fee, but I cannot find any way to cancel it. Like other students, I do not have the option to manage my plans (despite seeing the option to cancel a long time ago, some time last year).

I have contacted my college's IT and they say that they will only resolve hardware problems, not software. I cannot use the Adobe chat feature either due to my Enterprise account tied to my school. Clicking on the chat bubble gives the message: "Please contact your administrator for help. A member of your organization is a designated contact for issues with your Adobe products. Reach out to your administrator or IT contact for help."

I've tried to find solutions everywhere, including the college subreddit, and nothing has worked. I really do not want to be paying these fees anymore. I agree to pay the cancellation fee, which I believe should be 50% of the remaining few months of my annual fee.

I have also tried to call Adobe Customer Service, which told me that I would be on hold for 5 minutes. I waited for over 1 hour and 30 minutes on hold before resorting to other options.

Also, I have read every article on this page (Contact Customer Care) about cancelling plans, changing billing, and enterprise permissions that there were. I am hoping that I may be able to open a conversation online with an Adobe rep this way, because I truly cannot find a way to contact them. Thanks for any help I may receive.