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Participant
March 6, 2023
Answered

Identifying Paid/Licensed Adobe Acrobat Installs

  • March 6, 2023
  • 2 replies
  • 1801 views

We have thousands of devices in our environment, what is best way to identify which are using a paid/licensed verison of Adobe Acrobat?  Using LanSweeper or PDQ shows me the software, but I still don't know which are just Reader enabled and which are paid TLP installs.  Any ideas?

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Correct answer SuJoshi

@KeithiQor As per my knowledge, the TLP licenses are under the Teams contract. May I know if you are using the serial number or named user licenses?

You can navigate to \HKEY_CURRENT_USER\Software\Adobe\Adobe Acrobat\DC\AVEntitlement\iEntitlementLevel

300: Acrobat Pro
200: Acrobat Standard
1 for Reader

 

I hope that this answers your query.

2 replies

kglad
Community Expert
Community Expert
March 7, 2023

open the support tab on your admin console > start chat or start case or request expert session.

 

https://helpx.adobe.com/enterprise/using/support-and-expert-services.html

KeithiQorAuthor
Participant
March 7, 2023

If all our licenses were purchased under TLP through 3rd party, would we have Admin console?

SuJoshiCommunity ManagerCorrect answer
Community Manager
March 7, 2023

@KeithiQor As per my knowledge, the TLP licenses are under the Teams contract. May I know if you are using the serial number or named user licenses?

You can navigate to \HKEY_CURRENT_USER\Software\Adobe\Adobe Acrobat\DC\AVEntitlement\iEntitlementLevel

300: Acrobat Pro
200: Acrobat Standard
1 for Reader

 

I hope that this answers your query.

kglad
Community Expert
Community Expert
March 6, 2023

< moved from download and install >