Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Identifying Paid/Licensed Adobe Acrobat Installs

New Here ,
Mar 06, 2023 Mar 06, 2023

We have thousands of devices in our environment, what is best way to identify which are using a paid/licensed verison of Adobe Acrobat?  Using LanSweeper or PDQ shows me the software, but I still don't know which are just Reader enabled and which are paid TLP installs.  Any ideas?

1.5K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Mar 07, 2023 Mar 07, 2023

@KeithiQor As per my knowledge, the TLP licenses are under the Teams contract. May I know if you are using the serial number or named user licenses?

You can navigate to \HKEY_CURRENT_USER\Software\Adobe\Adobe Acrobat\DC\AVEntitlement\iEntitlementLevel

300: Acrobat Pro
200: Acrobat Standard
1 for Reader

 

I hope that this answers your query.

Translate
Community Expert ,
Mar 06, 2023 Mar 06, 2023

< moved from download and install >

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 07, 2023 Mar 07, 2023

open the support tab on your admin console > start chat or start case or request expert session.

 

https://helpx.adobe.com/enterprise/using/support-and-expert-services.html

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 07, 2023 Mar 07, 2023

If all our licenses were purchased under TLP through 3rd party, would we have Admin console?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Mar 07, 2023 Mar 07, 2023

@KeithiQor As per my knowledge, the TLP licenses are under the Teams contract. May I know if you are using the serial number or named user licenses?

You can navigate to \HKEY_CURRENT_USER\Software\Adobe\Adobe Acrobat\DC\AVEntitlement\iEntitlementLevel

300: Acrobat Pro
200: Acrobat Standard
1 for Reader

 

I hope that this answers your query.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 07, 2023 Mar 07, 2023
LATEST

I'll have to check to see if we have a Teams contract.

We are using serial number.

Thanks for the reg key to check, will see if we can filter on this via LS or PDQ.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines