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Identifying Paid/Licensed Adobe Acrobat Installs

New Here ,
Mar 06, 2023 Mar 06, 2023

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We have thousands of devices in our environment, what is best way to identify which are using a paid/licensed verison of Adobe Acrobat?  Using LanSweeper or PDQ shows me the software, but I still don't know which are just Reader enabled and which are paid TLP installs.  Any ideas?

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correct answers 1 Correct answer

Adobe Employee , Mar 07, 2023 Mar 07, 2023

@KeithiQor As per my knowledge, the TLP licenses are under the Teams contract. May I know if you are using the serial number or named user licenses?

You can navigate to \HKEY_CURRENT_USER\Software\Adobe\Adobe Acrobat\DC\AVEntitlement\iEntitlementLevel

300: Acrobat Pro
200: Acrobat Standard
1 for Reader

 

I hope that this answers your query.

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Community Expert ,
Mar 06, 2023 Mar 06, 2023

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< moved from download and install >

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Community Expert ,
Mar 07, 2023 Mar 07, 2023

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open the support tab on your admin console > start chat or start case or request expert session.

 

https://helpx.adobe.com/enterprise/using/support-and-expert-services.html

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New Here ,
Mar 07, 2023 Mar 07, 2023

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If all our licenses were purchased under TLP through 3rd party, would we have Admin console?

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Adobe Employee ,
Mar 07, 2023 Mar 07, 2023

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@KeithiQor As per my knowledge, the TLP licenses are under the Teams contract. May I know if you are using the serial number or named user licenses?

You can navigate to \HKEY_CURRENT_USER\Software\Adobe\Adobe Acrobat\DC\AVEntitlement\iEntitlementLevel

300: Acrobat Pro
200: Acrobat Standard
1 for Reader

 

I hope that this answers your query.

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New Here ,
Mar 07, 2023 Mar 07, 2023

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I'll have to check to see if we have a Teams contract.

We are using serial number.

Thanks for the reg key to check, will see if we can filter on this via LS or PDQ.

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