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Ma63Th
Participant
January 18, 2022
Answered

Install Acrobat Pro via Adobe Creative Cloud

  • January 18, 2022
  • 1 reply
  • 22064 views

I cannot install Acrobat Pro (64-bit, Win 10 Enterprise) on my computer via Creative Cloud. 
Tested to install via https://documentcloud.adobe.com/link/tools/ > Adobe Acrobat Pro DC but it only displays a grey page, with a line drawing of a computer, stating that Acrobat DC is being installed.,, and then Reader is launched. So what happened to Pro? 🙂 
I have Adobe Acribat Reader installed already - Is this causing the problem? Should you not be able to have both Pro and Reader installed on your PC? I have repaired the Creative Cloud via the uninstall.zip file which did not help at all. Illustrator and Photoshop could be installed without any issues. So what have I missed regarding Pro?

This topic has been closed for replies.
Correct answer kglad

acrobat is included with the all apps subscription.

 

uninstall reader and then check your cc app.  you may need to restart your computer after uninstalling reader.

1 reply

kglad
Community Expert
kgladCommunity Expert
Community Expert
January 18, 2022

you should be installing from your cc desktop app (assuming you have an all apps subscription).

M
Ma63ThAuthor
Participant
January 18, 2022

Hi, 

Thank you and yes, but unfortunately I could not find the Acrobat Pro there, Thus I tested another page. 
It only says Acrobat DC and it opens Reader. I have managed to install Photoshop, Illustrator and InDesign. But where is Pro lurking? 🙂  I thought it was included in the package alongside the already mention programs + Lightroom, Bridge, Dreamweaver, Animate, XD, etc. but perhaps not then.  Odd but maybe you need to buy Acrobat Pro separately for some reason. 

    kglad
    Community Expert
    kgladCommunity ExpertCorrect answer
    Community Expert
    January 18, 2022

    acrobat is included with the all apps subscription.

     

    uninstall reader and then check your cc app.  you may need to restart your computer after uninstalling reader.

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