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Participating Frequently
March 28, 2012
Answered

Install Acrobat X Standard silently while Office Apps are running

  • March 28, 2012
  • 1 reply
  • 6743 views

Is this possible? I have not had issues with previous versions but when I push this through SCCM to run silently, a popup still appears indicating that any open Office app and IE need to be closed before installation can continue. Acrobat 9 would install even if other apps were running. Am I missing a parameter or a Customization Wizard setting?

Thanks in advance...

--Joe.

This topic has been closed for replies.
Correct answer Sandeep_V_

Well, ignoreable enables the user to click on ignore if they want. Otherwise setup will quit if error/exception occurs. To completely supress the popup, i guess, there should be another way. Although, i tried it but didn't get any prompt. I had my Outlook and Word running. Did you select "Silent" or "Unattended"? Can you try giving it a shot using command prompt on any test machine? use /qn switch.

1 reply

Sandeep_V_
Participating Frequently
March 28, 2012

You might need to look under Direct Editor -> "Apps In Use" section or "Dialog" section of Adobe Customization Wizard. In Dialog Section look for

CloseApps_Warning









~Sandeep V.         

MRH_LurieAuthor
Participating Frequently
March 28, 2012

Thanks Sandeep.

I am looking in the Dialog section and see the CloseApps_Warning. This appears to be the popup box, but I want the box itself supressed, and for the installation to continue even if the apps are running. When I look in the AppsInUse section, I assume the Ignoreable column is what needs to be changed, but all of the apps that I mention in the original post are listed there with a 1 (TRUE?), so since they are ignoreable, I would think that this would supress the popup warning...

The installation needs to truly be silent, like Acrobat 9.

Thanks.

Sandeep_V_
Sandeep_V_Correct answer
Participating Frequently
March 28, 2012

Well, ignoreable enables the user to click on ignore if they want. Otherwise setup will quit if error/exception occurs. To completely supress the popup, i guess, there should be another way. Although, i tried it but didn't get any prompt. I had my Outlook and Word running. Did you select "Silent" or "Unattended"? Can you try giving it a shot using command prompt on any test machine? use /qn switch.