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Chrissie_72
Participant
October 30, 2020
Answered

Install Creative Cloud when InCopy already is installed

  • October 30, 2020
  • 1 reply
  • 252 views

Hi!
I really would like someone to help me.

I want to install Adobe Creative Cloud for our PR-department. 2 members already have a lisence only for the InCopy app thats legal till februari 2021.

Do we get problems if  we instal Creative Cloud all plan next to the lisences for the 2 InCopy app.  Or does Creative Cloud just take over the lisences of InCopy?

Hope someone can give me an answer.

Greetings, Christina
The Netherlands

This topic has been closed for replies.
Correct answer Tacafy大尉

Chrissie_72, good evening.
Is Incopy's license an Individual license? Is it a Team license?
In the case of Individual license, since you already have an Incopy license, you can use Incopy with All Apps (Creative Cloud), which causes a license conflict and causes an error. I need to change my plan.
In the case of a Team license, there is no problem if you purchase an All Apps license and assign it to each account, but you need to confirm with customer support or the store where you purchased it regarding the handling of unnecessary Incopy licenses.

1 reply

Tacafy大尉
Tacafy大尉Correct answer
Legend
November 2, 2020

Chrissie_72, good evening.
Is Incopy's license an Individual license? Is it a Team license?
In the case of Individual license, since you already have an Incopy license, you can use Incopy with All Apps (Creative Cloud), which causes a license conflict and causes an error. I need to change my plan.
In the case of a Team license, there is no problem if you purchase an All Apps license and assign it to each account, but you need to confirm with customer support or the store where you purchased it regarding the handling of unnecessary Incopy licenses.

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