Installing Acrobat 2017 Prof. on MACOS 10.14.3

[fr_d38262056]

Hello there, my Name is Markus and i need a little help please.:-)

Acrobat 2017 Pro on MAC OS 10.14.3

The install process works fine.

Starting Acrobat and type in the credentials (e-mail and password) OK.

Does someone knows what i can do?

Problem:

Acrobat tries to start and then stopped with that erros message. Always.

Process:               PDApp [72575]

Path:                  /Library/Application Support/Adobe/*/PDApp.app/Contents/MacOS/PDApp

Identifier:            com.adobe.PDApp

Version:               10.0.0.49 (10.0.0.49)

Code Type:             X86 (Native)

Parent Process:        ??? [1]

Responsible:           PDApp [72575]

User ID:               501

Date/Time:             2019-03-07 14:45:03.786 +0100

OS Version:            Mac OS X 10.14.3 (18D109)

Report Version:        12

Bridge OS Version:     3.3 (16P3133)

Anonymous UUID:        24B16BA7-1EEC-E5EA-A1F4-911DE35E0553

Time Awake Since Boot: 15000 seconds

System Integrity Protection: enabled

Crashed Thread:        0  Dispatch queue: com.apple.main-thread

Exception Type:        EXC_BAD_ACCESS (SIGSEGV)

Exception Codes:       KERN_INVALID_ADDRESS at 0x0000000000000004

Exception Note:        EXC_CORPSE_NOTIFY

Termination Signal:    Segmentation fault: 11

Termination Reason:    Namespace SIGNAL, Code 0xb

Terminating Process:   exc handler [72575]

VM Regions Near 0x4:

-->

    __TEXT                 0000000000001000-00000000000b1000 [  704K] r-x/rwx SM=COW  /Applications/Utilities/Adobe Application Manager/*/Adobe Application Manager.app/Contents/MacOS/PDApp

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

0   adobe_oobelib.dylib            0x0dc25017 0xdb53000 + 860183

1   adobe_oobelib.dylib            0x0dc2737d 0xdb53000 + 869245

2   adobe_oobelib.dylib            0x0dbb349d 0xdb53000 + 39439

[kglad · Accepted solution]

you have a perpetual license and during installation you enter your serial number, correct?

[fr_d38262056]

Hi,

yes i have a TLP License. I enter the License and the installation begins.

After the installation i start the applicaten and enter my account informations. After that i become this error message.

i tried this serveral times.

[kglad]

[moved from Installing, Updating, & Subscribing to Acrobat to Enterprise Deployment (Acrobat and Reader)]

[Serendipitous_fighter5C47]

Hello,

I have exactly the same problem.

Did you resolve yours?