Invoices: UX Design issue

Forum|Forum|4 years ago
December 13, 2021
1 reply
321 views

Hi there,

Subsequently to the new invoicing system, it seems that in order to dowload one single document, the custormer has to indentity it/her/him/self like a dozen times.

The monthly invoices were previously sent by mail. Where we (I) spent maybe 10 sec, now it requires x100 more time to achieve the same goal.

What is the purpose of being asked 3 times to get logged in? Isn't there any option to set back up a automatic mail invoicing?

This topic has been closed for replies.

Correct answer SuJoshi

Hello,

If you have purchased your Teams plan directly from Adobe.com and you are the contract owner of the account, you can access your billing history from the Admin Console.

You can check the below help documents for more details:

> https://helpx.adobe.com/enterprise/using/manage-invoices.html

> https://helpx.adobe.com/manage-account/using/print-creative-cloud-invoice.html

S

SuJoshi

Correct answer

Community Manager

Hello,

If you have purchased your Teams plan directly from Adobe.com and you are the contract owner of the account, you can access your billing history from the Admin Console.

You can check the below help documents for more details:

> https://helpx.adobe.com/enterprise/using/manage-invoices.html

> https://helpx.adobe.com/manage-account/using/print-creative-cloud-invoice.html

peatb39807292

Participant

Is there ANY way to be emailed the invoice? The whole point of joining our accounts (team) together was to simplify things. I have to login 2-3 times just to download the invoice now and I get charged more than if I just purchased individual accounts.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded