Skip to main content
M
Mark23939925ylls
Participant
May 8, 2024
Answered

Licence Transfer

  • May 8, 2024
  • 1 reply
  • 1120 views

We have a member of staff on maternity leave and a new temporary member of staff covering the post.

 

Is it possible to transfer to licence from one user to another?

This topic has been closed for replies.
Correct answer iCharles

Hi @Mark23939925ylls 

Absolutely, you can transfer licenses between users in the Adobe Admin Console. Here's how:

 

Unassigning the License:

  • Sign in to the Admin Console.
  • Navigate to Users > Users.
  • Select the user who's currently on maternity leave.
  • Under "Products," remove or edit the license assignment.
  • Save your changes.

 

Assign License to Temporary Staff member:

  • Sign in to the Admin Console.
  • Go to the product section.
  • Click "Assign Users."
  • Enter the name or email address of the temporary staff member.
  • Save your changes.

 

For more detailed instructions, you can refer to the following help document.

1 reply

I
iCharlesCorrect answer
Legend
May 9, 2024

Hi @Mark23939925ylls 

Absolutely, you can transfer licenses between users in the Adobe Admin Console. Here's how:

 

Unassigning the License:

  • Sign in to the Admin Console.
  • Navigate to Users > Users.
  • Select the user who's currently on maternity leave.
  • Under "Products," remove or edit the license assignment.
  • Save your changes.

 

Assign License to Temporary Staff member:

  • Sign in to the Admin Console.
  • Go to the product section.
  • Click "Assign Users."
  • Enter the name or email address of the temporary staff member.
  • Save your changes.

 

For more detailed instructions, you can refer to the following help document.

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices