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Gracey500
Participant
August 10, 2020
Answered

License agreement

  • August 10, 2020
  • 1 reply
  • 482 views

Hi All,

 

I have a quick question regarding the standard license agreement.

 

I work for a company that has lots of events and therefore we have a lot of branding to consider. Some of our events cross paths and sometimes share imagery. So far I have downloaded the same images twice so purchasing the licence agreement for both events. A colleague of mine has pointed out the brand would be “Our Company” and the product is the event/publishing product ie. Event 1 & event 2 and therefor we only need to purchase the licensing once.

 

Can anyone clarify what is best practice?

 

Thank you

This topic has been closed for replies.
Correct answer Dj_Creative_enthusiast

Hi,

 

As you are unable to find the answer in the help articles shared, you need the link to Adobe support.

Be sure to remain signed in with your Adobe ID before accessing the link below
https://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html

 

-Please click the chat icon at the bottom right of the page to open a chat session
- the chat icon looks like '3 dots inside a circle' at the lower right
- please type AGENT into the chat window to connect directly to a person rather than the AI
Please be aware that Adobe's staffing is impacted by the virus, so wait times are long.

 

Thank you.

1 reply

D
Dj_Creative_enthusiast
Inspiring
August 11, 2020

Thank you for posting your query here.

 

You may refer to the FAQs related to Adobe Stock licenses about the usage policy and licensing as mentioned in : https://helpx.adobe.com/in/stock/faq.html  & also refer to  : https://helpx.adobe.com/in/stock/help/usage-licensing.html

 

If you require more information , please initiate a chat with Adobe Support Team by Clicking on :  https://helpx.adobe.com/in/contact.html and please be sure to Sign in with the registered email address on which you have Purchased the Creative Cloud Subscription.

I hope that helps. 

 

Thank you.

 

    G
    Gracey500Author
    Participant
    August 11, 2020

    I just need it clarafied - I have read your articles and still can't see the answer. I also clicked on the contact link you sent and can't see where to chat to someone. It would seem I am having a bit of a day. Do you know the answer? or can you ask someone?

     

    Thank you 🙂

    D
    Dj_Creative_enthusiastCorrect answer
    Inspiring
    August 13, 2020

    Hi,

     

    As you are unable to find the answer in the help articles shared, you need the link to Adobe support.

    Be sure to remain signed in with your Adobe ID before accessing the link below
    https://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html

     

    -Please click the chat icon at the bottom right of the page to open a chat session
    - the chat icon looks like '3 dots inside a circle' at the lower right
    - please type AGENT into the chat window to connect directly to a person rather than the AI
    Please be aware that Adobe's staffing is impacted by the virus, so wait times are long.

     

    Thank you.

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