License problem

Good day,

In my work team I have one free license but I can't use it because of error.

Could you please check it or tell me how to change it.

With the best regards Vitalii

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Correct answer alisterblack

I'm still not sure what you are doing when you receive this error, or what kind of CC license you have.

However, I would check that your firewall is allowing access to Adobe.

Participant

ERROR

We apologize. It seems, from our side there is a problem. Please try again later. If the problem persists, contact customer support .

Creative Cloud , All aplications

Correct answer

Community Manager

I'm still not sure what you are doing when you receive this error, or what kind of CC license you have.

However, I would check that your firewall is allowing access to Adobe.

Community Manager

What is the error you recieve?

What kind of license do you have? Creative Cloud for Teams, Creative Cloud for Enterprise, Device License, other?

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