licenses are not visible or cannot be assigned

[Daniel Giménez]

I have two licenses available but I could only assign one to a user.
the second one does not appear to assign

any comment

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from cc services">

[kglad]

open the support tab on your admin console > start chat or start case or request expert session.

https://helpx.adobe.com/enterprise/using/support-and-expert-services.html

[Daniel Giménez · Accepted solution]

thank you for your comment.
I contacted support and we resolved the case.
thank you so much

[kglad]

excellent!