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A
Anonymous
March 26, 2018
Answered

Licensing Adobe CC with Citrix App Layering

  • March 26, 2018
  • 3 replies
  • 4425 views

Good Morning,

we use virtual desktops and the Adobe CC applications should provide with Citrix AppLayer Technology. Simply put, we starting the virtual machine and add the application after starting (if the user have the permission). Here we have the problem that the user gets a new PC name every day. Due to this fact the user have to add his username and password every day again. Now my question: It is possible to do a workaround? Is it possible to
change our User license to license with one serial number?

I find a post in a forum (it seems like our problem)

https://communities.vmware.com/thread/577568

Regards

Sascha

This topic has been closed for replies.
Correct answer Jeffrey_A_Wright

Moving this discussion to the Enterprise Deployment (Acrobat and Reader) forum.

Sasch, I am sorry but Photoshop, Illustrator, and InDesign CC do not currently support running in a virtualized environment.  You can find more details at Technical support boundaries for Adobe Creative Cloud in a virtualized or server-based environments .

Acrobat DC has been tested and is designed to work in certain virtualized environments.  For more details see Technical support boundaries for virtualized or server-based environments .

3 replies

A
andrewg53617107
Participant
October 10, 2018

i dont suppose anyone has found a workaround for this? we're in the exact situation and hoping to find a way to make this work (supported or not....working is all we care about right now).  I dont suppose something like this would work? 

Using Adobe provisioning toolkit enterprise edition

So worst case scenario, in this situation where a user gets a random pooled desktop w/ app layering (user layer which means the user gets persistence (HKCU hive,  profile appdata folders, etc follow them regardless of the machine ).....if they get prompted every morning to sign in and it works for that session is there any compliance issue if they just do that?

Jeffrey_A_Wright
Community Manager
Jeffrey_A_WrightCommunity Manager
Community Manager
May 4, 2018

Sascha, which Adobe CC application are you attempting to use in a virtualized environment?

A
Anonymous
May 7, 2018

Hi,

we want to use InDesign/Illustrator/Photoshop CC and the most important Adobe Acrobat Standard DC.

Best Regards

Jeffrey_A_Wright
Community Manager
Jeffrey_A_WrightCommunity ManagerCorrect answer
Community Manager
May 7, 2018

Moving this discussion to the Enterprise Deployment (Acrobat and Reader) forum.

Sasch, I am sorry but Photoshop, Illustrator, and InDesign CC do not currently support running in a virtualized environment.  You can find more details at Technical support boundaries for Adobe Creative Cloud in a virtualized or server-based environments .

Acrobat DC has been tested and is designed to work in certain virtualized environments.  For more details see Technical support boundaries for virtualized or server-based environments .

Bani Verma
Community Manager
Bani VermaCommunity Manager
Community Manager
March 26, 2018

Moving this query to Deployment for Creative Cloud for Team, Enterprise, & CS​

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