Limit Reached - no account open on other computer

[SyncMaster214T]

User cannot connect on hom account and he give the message that he reach limit and is only connect on one computer.

We try:

Clear cach

We close all browser

we try on other browser like mozilla

we restart the computer.

We disable the antivirus.

We disable the proxi

And we still receive this message.

But when he go on him home pc no problem

When he go on work to another computer no problem, but when he go on him own work computer that doen't work.

We change the password of him creatif cloud Adobe, nothing change.

[alisterblack · Accepted solution]

Hi,

Please refer to the following document Creative Cloud "Activation limit reached" or "Sign-in failed" error