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CGMHeather2020
Participant
June 15, 2020
Question

Looking to find All Accounts Associated with my Business.

  • June 15, 2020
  • 1 reply
  • 228 views

Hello, after a recent change to payment options, some of the computers at my work no longer are signed into Adobe. The probelem is that for a some of those computers we don't know what emails were used as they have been automatically signing back in through multiple employee changes. I'm trying to find out which of our company emails have adobe accounts and, if possible, which still have active licenses.

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    1 reply

    ProDesignTools
    Community Expert
    Community Expert
    June 18, 2020

    Hi, is this for a Teams plan?

     

    If so, then using the Admin Console should give you that information:

     

    https://helpx.adobe.com/enterprise/using/admin-console.html

     

    If not – if these were Invididual accounts – then there is no way to know, without the specific email addresses (Adobe IDs) used.

     

    https://account.adobe.com/plans